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                        <h1>Refund Policy</h1>
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                    <p>At Time Square Prints LLC (“Time Square Prints,” “we,” “us,” or “our”), services are provided according to the terms agreed upon with each client.</p>

                    <p>Because publishing, ghostwriting, audiobook production, illustration, marketing, and author website projects can involve different scopes, timelines, deliverables, third-party costs, and stages of work, refund eligibility is determined by the applicable signed contract, service agreement, proposal, or other written agreement between Time Square Prints LLC and the client.</p>

                    <h3 class="heading-four">1. Contract Controls</h3>
                    <p>The refund, cancellation, payment, and termination provisions contained in your signed agreement with Time Square Prints LLC control your specific project.</p>

                    <p>If the terms of this Refund Policy conflict with the terms of a signed contract, the applicable signed contract will control to the extent permitted by law.</p>

                    <h3 class="heading-four">2. Deposits and Initial Payments</h3>
                    <p>Any deposit, advance payment, project fee, or initial payment will be handled according to the payment and refund provisions stated in the applicable contract.</p>

                    <p>Some payments may be non-refundable where expressly stated in the contract and permitted by applicable law, particularly where work, preparation, scheduling, third-party expenses, or other project activities have already begun.</p>

                    <h3 class="heading-four">3. Work Already Performed</h3>
                    <p>Where permitted by the applicable agreement and law, amounts attributable to work already completed, services already delivered, approved milestones, project preparation, or non-recoverable third-party expenses may not be refundable.</p>

                    <p>The specific treatment of such amounts will depend on the terms of the applicable agreement.</p>

                    <h3 class="heading-four">4. Cancellation By Client</h3>
                    <p>If you wish to cancel a project, you should review your agreement for the applicable cancellation procedure and notify us in writing.</p>

                    <p>Cancellation does not automatically create a right to a refund. Any refund or remaining balance will be determined according to the applicable contract and applicable law.</p>

                    <h3 class="heading-four">5. Changes In Project Scope</h3>
                    <p>Requests that materially change the original project scope may require additional fees, revised timelines, or a written change order.</p>

                    <p>Changes to project scope do not automatically create a right to a refund for work already completed or expenses already incurred.</p>

                    <h3 class="heading-four">6. Third-Party Costs</h3>
                    <p>Certain projects may involve third-party platforms, vendors, production services, hosting providers, distribution channels, advertising platforms, printing providers, or other external services.</p>

                    <p>Where applicable, third-party charges may be governed by the relevant provider's own terms and may not be recoverable by Time Square Prints LLC.</p>

                    <h3 class="heading-four">7. Refund Requests</h3>
                    <p>If you believe you are entitled to a refund under your agreement, please contact us in writing and provide:</p>
                    <ul>
                        <li>Your name</li>
                        <li>Project or account information</li>
                        <li>Date of payment</li>
                        <li>Reason for the request</li>
                        <li>Relevant contract or order information</li>
                    </ul>

                    <p>We will review the request against the applicable agreement and applicable law.</p>

                    <h3 class="heading-four">8. Processing Approved Refunds</h3>
                    <p>If a refund is approved, it will generally be issued using the original payment method unless another method is agreed upon or required by applicable law.</p>

                    <p>Processing times may vary depending on the payment provider or financial institution.</p>

                    <h3 class="heading-four">9. No Automatic Refunds</h3>
                    <p>Submitting a refund request does not guarantee approval.</p>

                    <p>Refunds are not automatically issued because a client changes their mind, delays a project, does not use a completed service, or becomes dissatisfied with an outcome unless a refund right exists under the applicable contract or applicable law.</p>

                    <h3 class="heading-four">10. Questions</h3>
                    <p>For questions regarding payments, cancellations, or refunds, contact:</p>
                    <ul>
                        <li><strong>Time Square Prints LLC</strong></li>
                        <li>Email: <a href="mailto:info@timesquareprintsllc.com">info@timesquareprintsllc.com</a></li>
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